Privacy Policy
Introduction
This Privacy Policy describes how arthandmadear ("we," "our," or "us") collects, uses, and shares your personal information when you use our 3D skills training platform located at arthandmadear.world (the "Service"). By using our Service, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect several types of information from and about users of our Service:
Personal Information You Provide
- Name, email address, and phone number
- Billing and payment information (processed through secure third-party payment processors)
- Course enrollment information and preferences
- Communications with us, including contact form submissions
- Account credentials if you create an account
Automatically Collected Information
- Device information (browser type, operating system)
- Usage data (pages visited, time spent, click patterns)
- IP address and general location information
- Cookies and similar tracking technologies (see our Cookies Policy)
How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our Service
- To process your course enrollments and payments
- To communicate with you about your account, courses, and our services
- To send you marketing communications (with your consent, where required)
- To respond to your inquiries and provide customer support
- To detect, prevent, and address technical issues and security threats
- To comply with legal obligations and enforce our Terms of Use
- For analytics and to improve user experience
Information Sharing and Disclosure
We may share your personal information in the following circumstances:
- Service Providers: We share information with third-party service providers who perform services on our behalf (payment processing, email delivery, analytics)
- Legal Requirements: We may disclose information if required by law or in response to valid legal requests
- Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets
- With Your Consent: We may share information with your explicit consent
We do not sell your personal information to third parties.
Data Security
We implement reasonable technical and organizational security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights Under California Consumer Privacy Act (CCPA)
If you are a California resident, you have the following rights:
- Right to Know: Request information about the categories and specific pieces of personal information we collect, use, and disclose
- Right to Delete: Request deletion of your personal information (subject to certain exceptions)
- Right to Opt-Out: Opt-out of the sale of personal information (we do not sell personal information)
- Right to Non-Discrimination: Exercise your rights without discrimination
To exercise these rights, please contact us using the information provided below.
Your Privacy Rights
Depending on your location, you may have the following rights:
- Access and receive a copy of your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict processing of your information
- Data portability (receive your data in a portable format)
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us at the information provided below.
Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have questions about this Privacy Policy, please contact us at online@arthandmadear.world or +1 (747) 230-7059.